Dolphin and Wildlife Cruise - Half Day

From Dolphin and Wildlife Cruise - Half Day

Thanks but guess we need to clarify.. You did not listen to the crew, your experience ( as your children were seasick) is not a reflection of the skippers or the crew of the experience we offer. Firstly you are asked to take precautions such as motion sickness tablets or .wrist bands if you are susceptible to motion sickness. You did not prepare. We even offer sea sickness tablets on board for those that did not prepare or are unsure of their personal susceptibility ! You were briefed at check-in and at the crew briefing that the swell was only minimum ( .5 m yes that’s 500mm) but windy and would be bumpy) you then sat downstairs with the kids after being briefed to get air upstairs and watch the horizon if feeling unwell. Look we understand how having sea sick kids can be a tough time for a mum but we also ask for parents to take the time to prepare or skip to another day when cautioned of wind or wave action. It was safe and we never cruise without considering safety. Unfortunately different personal ability to deal with the foreign environment of the open ocean can lead to sea sickness but that is not something the crew can manage .. it’s an open ocean environment and the sea is very different and moving all the time.. We offered to take your family again but understand you are adamant that we are to blame as opposed to seeing our business as an opportunity to experience the ocean realm again and that again is your choice. We hope you get back out sometime some place and be prepared.. some people get motion seasickness on the calmest of days.. it’s nothing to do with age, race, body type etc.. All the best Bay Explorer crew